They go to dinner at a restaurant and when they leave their Tesla doesn't start. After “fighting” with assistance to take it to the brand's official service in their city, Edinburgh, the owners of this Tesla Model Y face a very expensive repair.
According to Tesla, his car's battery failed due to the rain and he is asking for more than 20,000 euros to repair it. The brand says that it is not to blame for the rain and customers point out that their car should be able to drive when it rains without any problem.
It's the rain's fault. In a city where it rains almost all year round
We saw it a few months ago with a hydrogen Hyundai NEXO and now with the case of a Tesla reported by Edinburgh Live. After finishing dinner one Saturday, the owners of a Tesla Model Y wanted to take their car to go home, but there was no way. And there his nightmare began.
According to them, they had to call Tesla's roadside assistance service around 10:00 p.m. After several calls, they managed to get their car to the official Tesla Edinburgh service around 1am.
The next news they had about their Tesla was through a call from Tesla several days later. The American brand told them that their car's battery was damaged by water ingress and that this failure was not covered by the 8-year warranty that Tesla offers for this component.
To the surprise of John Bacigalupo and Rob Hussey, the owners of this Tesla, the workshop informed them that the price of the repair amounted to 17,374 pounds, the equivalent of the current exchange rate of 20,088 euros.
“I honestly can't believe this happened. When I first got the call I thought we would get a bill for £500 or £1000. When they said over £17k I thought that is absolutely obscene. Honestly, my heart skipped a beat,” John told Edinburgh Live.
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